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Privacy Policy

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lombardfordwarrantys.com Online Privacy Policy

You take online privacy seriously and so does lombardfordwarrantys.com. It's our way of sustaining your trust in our company, our products and our services. Our privacy policy describes the information we collect from and about you during your visit to this website. Our privacy policy also describes how we use information about you, whom we share it with and how we protect it.

This site may contain links to third party sites not controlled by lombardfordwarrantys.com or covered by this privacy statement. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

We collect personal information about you from the information you provide us during your visit to this website.

If you request a Ford ESP contract quote, we may collect your email address as well as certain anonymous information, such as vehicle information and the area of the country where you live.

 

We may also collect the following information from your completed Vehicle Service Plan online purchase form:

  • address
  • telephone number
  • your vehicle identification number (VIN)
  • one of the following:
    • credit card information
    • debit card information

 

When you view one of our websites, we may store certain information on your computer. This information may be in the form of a small text file called a "cookie".

We may use cookie technology to gather anonymous, aggregate information about your visit to our website. This information allows us to measure site activity and to create ideas for improving our sites and evaluate the effectiveness of our advertising. The information may include the time and length of your visit or the advertising you viewed just before coming to our website.

In certain circumstances, we share information about you with other companies to provide you the services you are requesting. For example, we may share information about you with your credit card or debit card provider or with your bank to complete your online request to purchase a Ford ESP contract. We may share information about you with our bank and service providers for the purpose of completing your request.

We may share information about you with our suppliers and service providers for their use exclusively in providing services to us, or with our affiliates (other companies within the Ford Motor Company family) for analysis, market research and marketing purposes as allowed by law.

Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards.

We do not provide information about you to any unaffiliated third party for their independent use without your permission. However, we may disclose your personal information as required by law, in conjunction with a governmental inquiry or in litigation or dispute resolution.

We do not sell information about you to anyone.

Information you provided on this website may be changed or updated by contacting the lombardfordwarrantys.com customer service center at 1-888-743-4668. Please contact us so that we may assist you.

Employees are restricted access to information obtained from our websites and web pages. We maintain physical, electronic and procedural safeguards designed to protect your personal information.

This statement is effective June 20, 2012. lombardfordwarrantys.com reserves the right to alter its privacy policy. Any change to this policy will be posted on our websites in a timely manner.

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