We've been selling genuine Ford extended warranties online since 2001. Since that time thousands of Ford, Lincoln and Mercury (remember them?) owners have purchased from us. While our website gives the ability to purchase without the need to speak with anyone, we understand the desire to ask pre-purchase questions. We enjoy answering these questions. It's what we do all day long.
August 12, 2019
This has been the 3rd time I have renewed my ESP purchase with Emma and she has always been approachable and understands my concerns. She definitely provides the knowledge and skills to make the purchase as feasible and transparent. Attention to detail and efficient with her commitment. Thank you Emma Allen..
August 08, 2019
Emma is very Helpful and Knowable .
I am a repeat customer ,I needed to extend warranty on Lincoln and Emma walked me through easily , ThanksAugust 02, 2019
She answered all my questions,and did not rush though. This is my second time getting esp. And if I need another I will be sure to call EMMA.
August 02, 2019
Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After speaking with Emma I did not need to do any additional shopping. She sold me on the ESP. Great customer service
August 02, 2019
Emma Allen was just a joy to deal with and very professional and familiar with the warranty plan that best fit the terms I was needing.
August 01, 2019
I am a repeat customer and find the employees very helpful and professional. Emma Allen knows the product and was very efficient. Keep up the great customer service
July 18, 2019
The best Price for ESP want to use flawless service everything went smooth . Have already recommended to a few friends and family members if I could give six stars I would
July 11, 2019
Having purchased an ESP Plan with Emma several years ago, I received a letter advising that my plan was about to expire, but that I might consider an extension for the same vehicle. I called Emma and she was very cordial, advising on extension offers and when my current plan was would lapse. I stated that I would consider the options and she was very low key with no pressure to make a hasty decision. A week or so later I called back and told Emma of our decision to extend the ESP and she promptly completed the necessary paperwork and advised me of when I would receive my confirmation and extended policy. Overall, the transaction was very professional, low key, and was a no haggle experience. Thank you Lombard and Thank you Emma.
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