Now That You Have Ford Protect

Important information for peace of mind driving

Congratulations on your purchase of Ford Protect, the industry leader in extended service plans, backed by Ford Motor Company. You join over 40 million other Ford and Lincoln owners who have enjoyed the security and peace of mind coverage that Ford Protect provides. Ford Protect is honored at more than 3,500 authorized Ford and Lincoln dealers across the U.S. and Canada. If a covered component fails, you're protected. Factory – trained technicians will install genuine Ford parts for optimum performance and confidence. The value you want, the security you need, the confidence you deserve...only from Ford Protect.

Here are some important phone numbers to save:
Ford Customer Service Center	800-392-3673
Lincoln Customer Service Center	800-521-4140
Ford Protect Customer Assistance Center	800-521-4144
Roadside Assistance Center	800-241-3673

What to do in the event of a vehicle failure?

Call Roadside Assistance at 800-241-3673. The Roadside Assistance benefits, provided as an incidental coverage with your Protect plan, are available to you 24 hours a day 7 days a week. WHEN CALLING FOR SERVICE, PLEASE BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION:

1. Your name and address
2. The vehicle's VIN (17 character vehicle identification number)
3. The vehicle's exact location
4. The nature of your emergency(For example: You need a tow; vehicle won't start; out of gas)

Your vehicle's maintenance

Your satisfaction is our #1 goal. To assure the proper performance of your vehicle, it is imperative that scheduled maintenance be completed. It is your responsibility to see that all scheduled maintenance be performed and materials used meet Ford specifications. You can find some helpful information at The Official My Ford Page

Don't Forget About Our Site!

There may likely be moments when you have inquiries regarding Ford Protect for which you are unable to locate solutions. For more than two decades, we have been providing responses to queries just like yours. For simple questions, check out our Frequently Asked Questions page. For really in depth answers to your questions or maybe find information that you didn't know was available take a look at our Delving Deeper pages.