REAL PEOPLE WRITING REAL REVIEWS!

Emma it was a great pleasure and very informative experience in regards to my 2015 GT Mustang.I will certainly recommend you and Lombardi Ford for any extended warranty. You truely are an asset to Lombardi Ford.

I was looking to renew my ESP plan for my F250. I wasn't happy with my local pricing and decided to shop around. I am glad I did and even more so to have worked with Emma. She was very knowledgeable about the ESP plans and helped me get the plan the worked for me. I had called Emma a few times before I purchased the plan and with each call she was pleasant and did not pressure me. She also new the answer's to the questions. I will work with Emma again!

I have been working with Emma over the last five years, with three different vehicles. Emma always explains my options clearly, never pressures a sale, and clearly states the time limitations in terms of purchasing an extended warranty. She has save me, at least $2000 over three different warranties.

Purchased ESP warranty via phone for new Fusion. Spoke with Ms. Allen. She was extremely helpful in processing the request. The transaction was expedited to my expectations. Will definitely return if and when I need ESP or other Ford products . Ms. Allen please accept my thanks for a pleasant experience.

Emma Allen was a rare experiance in today’s world. She was pleasant and knowledgeable about the product . Emma went out of her way to tailer my purchase of the Ford ESP plan to my needs. Lombards price is hard to beat! Do yourself a favor and give Emma a call!

Emma Allen was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as she is and puts the customer first you must be a top rate dealer. Sorry I live in Virginia.

Emma was great to work with the time she spent to explain what coverage was available and at what price. Every step of the way was as smooth as the first. Great customer service and price.

Emma was excellent. She was so, so helpful providing thorough information about what was available, costs, what each provided along with refund info regarding the warranty that had not expired. etc. etc. This was an exceptionally great transaction. I can only wish that I might receive such great help from other transactions that I will have in my life. Yet I find this excellent service is the exception. So my thanks to Emma. Your very pleased customer, Robert Bey

This is the third time I’ve purchased an ESP plan from Lombard Ford through their internet sales department. Their service is of great value to the consumer and the representative I dealt Witt, Ms Emma Allen, was totally customer focused.

I purchased another extension of the Genuine Ford PremiumCARE Extended Service Plan (ESP) for my 2007 Shelby GT500 - the second extension, providing nearly bumper-to-bumper coverage for all mechanical and electrical parts, for literally hundreds less than any other dealer. This warranty will cover my car through December 2023...and that's on a 2007 model year vehicle! Emma was polite and professional, clearly explained my options, and was able to effortlessly complete my transaction over the phone. It took less than five minutes! If you're ever in the market for an ESP for your new or used Ford vehicle, I'd definitely recommend Emma at Lombard Ford as your first stop!

Emma has great customer service and very pleasant to deal with. If I lived their area I would consider buying my vehicles through them. Great folks

I have purchased several Ford/Lincoln ESP plans from Emma Allen at Lombard Ford over the years. She is professional, knowledgeable, courteous, and above all, extremely helpful. She gives you all your options in an easy to understand manner without any pressure whatsoever. In addition, Lombard Ford has the best prices on Ford/Lincoln ESP plans anywhere in the country. Save yourself a lot of time and money if you are in the market for a genuine Ford/Lincoln ESP plan and call Emma!!

If your looking for an ESP from ford for your vehicle , Lombard Ford is the place to purchase. Make sure you ask for Emma she was awesome. She broke all my options down and explained each one so I could understand my best options. Thanks so much Emma!

I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn’t have asked for anything more.

Emma was polite, helpful and knowledgeable of the warranty information looking to purchase. She offered additional service plans but was not pushy with her sales effort.