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We've been selling genuine Ford extended warranties online since 2001. Since that time thousands of Ford, Lincoln and Mercury (remember them?) owners have purchased from us. While our website gives the ability to purchase without the need to speak with anyone, we understand the desire to ask pre-purchase questions. We enjoy answering these questions. It's what we do all day long.

July 05, 2022

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" We were purchasing our 2nd Extended Warranty " - jth22321

We were purchasing our 2nd Extended Warranty plan with Lombard Ford. Emma answered all our questions and helped us complete the purchase.

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Yes

June 29, 2022

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"Emma was great at helping me" - Pam

Emma was great at helping me with purchasing extended warranty. She is extremely knowledgeable about the product she sells.

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Yes

June 21, 2022

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" Emma was very helpful " - kldarga

Emma was very helpful in helping us choose the right warranty plan. Any questions we had were addressed. I would definitely recommend giving Emma a call.

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Yes

June 09, 2022

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" Emma Allen's customer service is fantastic." - Greg from SC

Emma Allen's customer service is fantastic. She is professional and very knowledgeable. I'd recommend Emma to anyone interested in a Ford ESP!

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Yes

June 07, 2022

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"This is the 2nd time I have purchased an ESP from Emma " - Kurt Spring

This is the 2nd time I have purchased an ESP from Emma Allen. She is very knowledgeable and explained the options in detail. I purchased the warranty and would definitely buy another from Emma. Great customer service and a good price!

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Yes

June 07, 2022

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"Emma's customer service was exceptional" - apnixon

Emma's customer service was exceptional, she handled my Ford ESP purchase with all of the options explained and was very informative. I would highly recommend Emma for any of your vehicle needs.

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Yes

May 17, 2022

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"Emma was a pleasure to deal with" - jm

Emma was a pleasure to deal with in renewing my ESP warranty. She is very knowledgeable and did NOT try to upsell me in any way. Just provided the info I asked for.

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Yes

May 08, 2022

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" Emma was very helpful on getting the warranty" - aloakey

Emma was very helpful on getting the warranty very nice very helpful . Very knowledgeable was right there to help.

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Yes

April 29, 2022

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"This is our second experience with Emma. " - JC

This is our second experience with Emma. That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for the ESP plan we purchased. She knows how to retain a customer, a true professional.

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Yes

April 29, 2022

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"Great To work with the last 15 Years " - tparrucci

Great To work with the last 15 Years . We do all our EXP With Lombard Ford

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Yes

April 13, 2022

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"Emma took over and helped my sign up with her directly over the phone" - John

I had an issue with the web page while buying the EXP and Emma took over and helped my sign up with her directly over the phone, Thank You Emma .

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Yes

April 06, 2022

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"I recently purchased my second ESP through Lombard " - Cliff G

I recently purchased my second ESP through Lombard Ford. Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and easily executed. Emma even helped to answer a question not involving the ESP! Really exceptional treatment of the customer, which is getting harder to find today. I may just have to buy my next truck from them... Cliff G

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Yes

April 05, 2022

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"Emma was very helpful with the ESP submission " - Stealth3289

Emma was very helpful with the ESP submission and answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service plan through Lombard Ford was literally half the price compared to my local dealerships. I couldn't be happier with all the help from Emma and Lombard Ford. Thank you so much!!

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Yes

March 12, 2022

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"This is my second warranty purchase through Lombard " - davidlt93

This is my second warranty purchase through Lombard Ford and Emma Allen made the buying process even easier than my first purchase (hard to do since it was already an easy process). She helped with quotes and letting me know what plans my higher mileage vehicle would qualify for. This was really helpful since I was car shopping and making sure the vehicle would qualify for a warranty was extremely important to me. Thanks Emma!

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Yes

March 10, 2022

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"I have worked with Emma Allen, at Lombard Ford twice" - doyle58

I have worked with Emma Allen, at Lombard Ford twice now, for Extended Warranties; and she is terrific! Emma, is very knowledgeable, professional and personable! Emma, definitely provides for a "Concierge Service" type of experience! Thank You, Emma! Best, Doyle Hughes

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Yes

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