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We've been selling genuine Ford extended warranties online since 2001. Since that time thousands of Ford, Lincoln and Mercury (remember them?) owners have purchased from us. While our website gives the ability to purchase without the need to speak with anyone, we understand the desire to ask pre-purchase questions. We enjoy answering these questions. It's what we do all day long.

September 16, 2020

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"Emma was very friendly and helpful on extending my esp..." - teddyjoes

Emma was very friendly and helpful on extending my esp plan. I was able to save a lot of money compared to other dealerships I spoke with. It would be great if everyone we dealt with was this friendly and professional. Thank you Emma.

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Yes

September 15, 2020

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"I have not been to the dealership but worked with Emma..." - Debbie

I have not been to the dealership but worked with Emma over the phone on an extended warranty. Very helpful and nice! Made my decision easy!

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Yes

September 03, 2020

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"Emma was extremely helpful, friendly and professional...." - John F. Pickel

Emma was extremely helpful, friendly and professional. She explained my extended warranty and made it an easy process. No pushy salesmanship, just the way it should be done !

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Yes

August 25, 2020

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"Emma is very helpful and professional. She has helped me..." - David123

Emma is very helpful and professional. She has helped me in the past with an extended service plan and now with a maintenance plan. I have referred other to Lombard and Emma for their warranty needs.

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Yes

August 21, 2020

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"I have not bought a car but I have bought several..." - Albertswartzfager

I have not bought a car but I have bought several extended warranties. I have dealt with Emma on almost everyone. She is very helpful and Pleasant to talk to. I would go to her for all of my ford extended warranties thanks Emma great job

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Yes

August 21, 2020

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"We cancelled one warranty and purchased a new Ford ESP..." - RTSHELTON

We cancelled one warranty and purchased a new Ford ESP warranty on a different vehicle. Emma made it smooth and easy. This is the fourth extended warranty we have purchased through Lombard Ford and we couldn't be more pleased with the service and value.

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Yes

August 21, 2020

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"Emma was very helpful and explained all my options. She..." - eaganwarren

Emma was very helpful and explained all my options. She is very knowledgeable about the extended warranty plans from Ford ESP. We discussed the plans and I returned her call the following day. Emma was great to work with. I will recommend Emma to family and friends.

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Yes

August 21, 2020

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"Bought my first car in 25 years and could not be happier!..." - James T

Bought my first car in 25 years and could not be happier! Rob and his staff are the absolute BEST! From start to finish Lombard Ford was simply amazing! I got the best deal on a car and could not be happier and Lombard Ford did so much to help me out it was the best car purchasing experience I could have imagined! Looking forward to a life long relationship with Lombard Ford!

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Yes

August 19, 2020

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"Always a pleasure dealing with Emma ! She knows the..." - Jack

Always a pleasure dealing with Emma ! She knows the product , explains options so I understand , and always sells it for a great price ! Thanks again !

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Yes

August 18, 2020

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"Emma was very knowledgeable about the extended warranty..." - retiredguytoo

Emma was very knowledgeable about the extended warranty and very pleasant to deal with. Her explanation of each section of the ESP Warranty and Maintenance Agreement was exceptional. Thank you Emma for making my purchase a pleasant experience!

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Yes

August 17, 2020

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"Great overall experience! I've been researching..." - peetah75

Great overall experience! I've been researching different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. Emma was very helpful, knowledgeable, friendly and answered all of my questions, since this is the first time I've purchased an extended service plan for a pre-owned car. She also did not rush me through the process or apply pressure to buy the plan today, which I very much appreciated. The pre-inspection process was quick and the inspector very professional. Best price as well. Thank you!

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Yes

August 14, 2020

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"I was very impressed how pleasant & helpful Emma was with..." - takaminoski

I was very impressed how pleasant & helpful Emma was with my ESP warranty for my Ford truck. I would recommend Emma as well as Lombard Ford. Thanks for a great no hassle buying experience! Todd K

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Yes

August 04, 2020

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"Ranger Warranty Purchase" - Denny

Emma was professional and friendly. She was also very knowledgeable. Thia was great experience finding and purchasing an ESP Warranty. Price was much better than the dealer offered off brand.

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Yes

July 30, 2020

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"Great employee" - ehr0225

This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extended warranty on my Lincoln. She found me a good and fair price. She knows her job and is very helpful I highly recommend her.

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Yes

June 27, 2020

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"Emma was great in renewing my ESP - just wish her..." - yogini25031

Emma was great in renewing my ESP - just wish her calculator had missed a few bucks. Lombard Ford - can't comment other then if she is their typical employee, they are head and shoulders above a couple of my local stores

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Yes

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