REAL PEOPLE WRITING REAL REVIEWS!

Excellent service the whole transaction of getting an extended warranty was excellent inspection of vehicle took 24 hours The whole process took two days would highly recommend

I’ll make it simple. Recently 7-2021 I purchased my second extended warranty for a 2017 Escape. Emma made the process very easy. She listened and understood what I had to say, and added her own recommendations where appropriate. I’m very comfortable with the end result. Rich

Emma Allen is an excellent person. Very straight forward and easy going. The purchase was a pleasant experience. Will come back when I trade for my next auto.

Emma gave For Protect Extended Service Plan Sales: Emma gave herself 5 stars here, not me. She was so helpful and easy to talk to, she knew her stuff about Ford Protect (options, prices, coverage details...etc) and answered all my questions . She was courteous and considerate of her partner Jack who I had spoke with first giving me the option to reconnect with him. I've purchased at least 4 of these extended service plans for my trucks over the years and always from a local dealer here in Sacramento prior to this purchase to extend my current coverage. This experience was much better regarding price, service, options and convenience. I have to say I will be back talking with Lombard to get my next warranty. I also hope to work with or Emma or Jack when that day comes. Thank you Emma for the great experience yesterday! Derek

I recently had the opportunity to work with Emma at Lombard Ford to renew my Ford ESP. Emma was very helpful and I got my ESP renewed. This is the 3rd renewal of my plan with Lombard and each has been wonderful. Wish I lived in Florida so I could work directly with them. Thanks again for your wonderful help.

Emma was very personable, knowledgeable, and took the time to answer all my questions about an extended warranty for our new Lincoln! I would buy another extended warranty from her again and feel I will be supported for the duration of my warranty by Emma and the Lombard Ford team!

Emma was a pleasure to work with. I had a couple of questions about extending the warranty that was expiring on my Mustang. Renewal took just a few minutes and done. 5 stars in my book and will be a repeat customer.

Emma is very helpful, kind and patient. I have insured 3 vehicles with her and I would never go elsewhere. Emma always gives me the best possible price and very good service.

Very Helpful and was true to her word on everything! I purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY

Emma helped me get a long term service contract for my new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She answered all my questions in a very timely manner. 3) Most important, she got me a combination of price and service that I couldn't be more pleased with. Basically I believe she is one of the best people to guide anyone thru this process. I can't say anything about the rest of dealership because Emma is the only person I dealt with. However, if the rest of the staff is like Emma, Lombard Ford should be your first choice to buy and take care of your new Ford vehicle.

I didn't purchase my Ford from this Dealership. Because I don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person to deal with. Straight talk no telling you one thing and getting something else. This is my 3rd Extended Warranty I've purchased from this Dealer over the passed 20 years. They also have the best price. Emma is VERY knowledgeable about her Warranties her dealer sells. Thanks Emma .

Emma Allen is the best! She is pleasant and very knowledgeable about the extended warranty products she sells. Buy with confidence. Real Ford warranties. Don’t forget about financing.

Called me after my inquiry, answered my questions, explained the process and the warranty, great price Thank you, I will purchase again in the future.

The absolute best experience I have had purchasing anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free experience . I highly recommend anyone looking to buy a new ride to go to Lombard Ford in Winsted. Mark will make you feel at home with no pressure , only patience and knowledge.

I purchased a Ford Protect PremiumCare 8 year 100,000 mile plan from Lombard Ford, and couldn't be any happier. Lombard emailed me within 24 hours to notify me that my contract had been activated. The contract immediately showed up on my FordPass app once I received Lombard's email. I wanted to purchase the Ford ESP warranty through Lombard because they had such good reviews, and they are BBB certified, so I called Lombard, and talked to Emma (who was amazing), and asked if she could match a lower price from another online dealer. Emma got the approval from her Manager to match the same deal I found elsewhere. Emma was an absolute pleasure to deal with. I can see why they have a A+ rating from BBB with the great customer service they provide.

This was the first time I dealt with Lombard Ford, specifically Emma. She walked me through the process for the ESP warranty, answered all my questions and set everything up. The whole process took very little time since Emma is quite knowledgeable and competent and the whole process was by telephone. I highly recommend Lombard Ford's employee Emma Allen in the warranty department.