REAL PEOPLE WRITING REAL REVIEWS!

I started working with Emma Allen in January, 2020. She was wonderful in answering all my questions. Since January, I communicated with Emma on several occasions and found her to be extremely helpful and well informed. She gave me confidence in my purchase of an extended warranty for my Lincoln.

Emma was a tremendous help to me when I chose to purchase Fords extended Premium Warranty Package. Emma guided me through the process and answered all my questions.

Emma is a very helpful and understanding person. She went through the process with me so that I selected the appropriate plan. I would recommend her to anyone who is interested in an extended service plan.

This my third esp contract with Emma. I would not even consider going anywhere else. She is patient, super nice and knowledgeable. Lombard Ford is lucky to have her.

Over the years I have purchased several ESP extended warranties from Emma. She has been outstanding at helping me decide on the best type of ESP warranty needed for my vehicles. She is very knowledgeable and easy to talk to. No pressure sales here! If you are looking to purchase an ESP extended warranty I highly recommend that you contact her. You will be glad you did!

Emma is wonderful to deal with. She is the reason I bought a Ford. I wish there were more people like her working in Savannah, GA. They wouldn’t even return calls down here. They must have been sleeping at the wheel, but Emma sure wasn’t. She is spot on. Thanks Ms. Emma!!

They are the best. They have the best prices and the best customer service. Every Ford I've owned, has been insured through this dealership. Emma is the greatest, she is attentive and provides excellent customer service. Thank You

Over the years our family has purchased 6 or 7 extended warranties all with the help of Emma. She has gone above and beyond to explain and simplify things in a way that it's easy for us to understand and has made suggestions that has covered us down the road. Emma is a very nice lady and a joy to talk to. If I were a business owner I would be honored to have her as an employee.

I was very fortunate to work with Emma Allen on extending my Ford Esp plan. In addition to being very competent and knowledgable, she was very enjoyable to deal with and left me with a very positive feeling about her and Lombard Ford.

Emma Allen is a credit to the Lombard Dealership, her helpful advice and careful explanation of ESP services offered and all with no pressure made my purchase easy. Emma always called back when requested in a timely manner and is extremely pleasant to talk to. I had to have an inspection before issuance of my policy and Emma's schedule of the inspector was quick and he was most pleasant. We have been Ford owners for many years and with folks like Emma we will continue to be. Thank you Emma.

Emma was very helpful in getting my new plan . No hassle no pressure .better price and knowledge than my local dealer. will call Lombard for all my Ford warranty.

Emma was very pleasant to deal with. No pushy sales talk. She explained all of the different phases and kinds of warranties with me. This is my 3rd extended warranty with ESP. she went over different options for payment. Such a warm expierience. Thanks again.

I have purchased three Ford Protect Extended Service Plan Premium Care warranties for my Lincoln ********** after they have gone past their original factory warranty. In each case, Jack G****i has been very knowledgeable, helpful, friendly, and offered a price that was less than half of what my local dealer offered for the same warranty. Most recently, I discovered that the optional key coverage had not been recorded on Ford's system when I bought the policy 9 months ago. I called Jack, reviewed our email records with him, and he had this corrected on Ford's Oasis system the same day. This is the signature of quality customer service. I mention Lombard Ford and Jack to every Ford or Lincoln owner or purchaser I know! I recommend them highly. BBB review. https://www.bbb.org/us/ct/barkhamsted/profile/new-car-dealers/lombard-ford-inc-0111-73000196/customer-reviews

I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from the Auto Nation dealer I bought my Edge from only to find out it was not a Ford plan. Emma gave me time to get out of that contract and then got me a great price on a better Ford plan. I will recommend Emma and Lombard Ford to anyone that asks me for info on a Ford warranty.

I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable and understood exactly what I was looking for. My purchase of the Ford ESP extended warranty was efficient with no pressure sales gimmicks. I will definitely call Emma again when I need to renew any of my vehicles.