We've been selling genuine Ford extended warranties online since 2001. Since that time thousands of Ford, Lincoln and Mercury (remember them?) owners have purchased from us. While our website gives the ability to purchase without the need to speak with anyone, we understand the desire to ask pre-purchase questions. We enjoy answering these questions. It's what we do all day long.
Once I completed my exhaustive look for a used 2016 Ford F150 which fit all of my criteria, I felt very confident in my decision to buy it given I'd done my homework for over 6 months. Part of that research was knowing what options I would have in front of me for an extended warranty and not being pressured to buy the in-house, non-Ford warranty from my local used auto dealership. Having spoken to a variety of dealers and other companies offering genuine Ford extended warranties, I continued to compare them to Lombard in terms of competitiveness and especially customer service. Lombard continue to win out - even over my own dealership.
Emma was exceptionally informative - helping me understand the contract, helping know what thresholds to strive for in terms of mileage on the used vehicle and its effect on pricing, and so much more. I"m sure others who had Emma as their Lombard representative will agree with me, she's first-rate and made my purchase a pleasant and enjoyable event. (Thanks to Jack, too, whom Emma worked with behind the scenes. My interaction Jack was a seamless experience as well.)
For those wondering about the independent inspection requirement, it was easy and helped me feel all-the-better about my purchase given yet another set of eyes validated my purchase and provided some good tips on care and maintenance.
It has been 6 months since I purchased my truck and my extended warranty immediately thereafter. My personal schedule has been consuming - thus the delay in providing this review; however, the experience was so positive, I am compelled to write and not the year end without a shout out to Emma and Lombard for helping me acquire my long-awaiting F150. Here comes the snow. I can't wait to take advantage of 4WD.
Go Emma! Go Lombard. Go Ford.
You can purchase Ford ESP easily from the comfort of your home! You don't need to speak with a salesperson to get a price.
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